Terms and Conditions

01Introduction and Acceptance of Terms

Welcome to Papegaai, a SaaS and entertainment platform operated by inKvest SRL, a company registered in Belgium, with its registered office at Rue Andrée Geulen 2, 1050 Ixelles, Belgium (hereinafter "we", "us", "our", or the "Company").

By accessing or using the Papegaai platform and website available at https://www.papegaai.co/ (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and inKvest SRL. We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

02Description of Service

Papegaai is a software-as-a-service (SaaS) platform that provides digital tools and services to its users. The Service is offered under a freemium model, which includes:

• A free tier with access to basic features at no cost;
• Paid subscription tiers that unlock additional features and functionality.

The specific features available under each tier are described on our website and may be updated from time to time at our sole discretion.

Our website also lets you subscribe to our newsletter by leaving your email address. You can unsubscribe at any time using the link included in every newsletter.

03Account Registration and Eligibility

To access certain features of the Service, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information;
• Maintain the security of your password and accept responsibility for all activities under your account;
• Notify us immediately of any unauthorised use of your account;
• Be at least 18 years of age, or have parental/guardian consent if a minor under applicable law.

We reserve the right to suspend or terminate accounts that violate these Terms or that contain inaccurate information.

04Subscriptions, Payments, and Billing

Paid tiers of the Service are available on a subscription basis. By subscribing to a paid plan, you agree to the following:

4.1 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). All prices are displayed on our pricing page and are exclusive of applicable taxes unless stated otherwise.

4.2 Taxes

You are responsible for all applicable taxes, duties, and levies imposed by your local jurisdiction. For users within the European Union, VAT may apply in accordance with applicable EU regulations.

4.3 Payment Methods

We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you authorise us to charge the applicable fees.

4.4 Price Changes

We reserve the right to modify subscription prices at any time. We will provide at least 30 days' notice before any price change takes effect for existing subscribers.

05Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

• Your subscription will remain active until the end of the current billing period;
• No partial refunds will be issued for unused time within a paid period, except where required by applicable law.

Notwithstanding the above, the following statutory rights apply and are not excluded by these Terms:

5.1 EU/EEA Consumers — Right of Withdrawal

If you are a consumer located in the European Union or European Economic Area, you have the right to withdraw from a contract for digital services within 14 days of conclusion of the contract, without giving any reason, in accordance with Directive 2011/83/EU. However, if you have expressly requested that the Service begin before the end of the withdrawal period, and the Service has begun, your right of withdrawal may be forfeited in respect of services already performed.

5.2 Belgian Consumer Law

As inKvest SRL is incorporated in Belgium, Belgian consumer protection law may also apply. Where applicable, you may benefit from additional rights under Belgian law, including those under the Code of Economic Law (Wetboek van economisch recht / Code de droit économique).

5.3 Other Jurisdictions

Users in other jurisdictions may be entitled to statutory refund or cancellation rights under their local applicable law. Nothing in these Terms shall limit or exclude rights that cannot lawfully be waived or excluded.

06Acceptable Use Policy

You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Service for any illegal or unauthorised purpose;
• Attempt to gain unauthorised access to any part of the Service or its related systems;
• Upload or transmit any malicious code, viruses, or harmful content;
• Use the Service to send spam, unsolicited communications, or engage in phishing;
• Reverse engineer, decompile, or disassemble any aspect of the Service;
• Resell, sublicense, or exploit the Service for commercial purposes not permitted under your plan;
• Violate any applicable local, national, or international law or regulation.

We reserve the right to suspend or terminate access to any user who violates this Acceptable Use Policy.

07Intellectual Property

All content, features, and functionality of the Service — including but not limited to software, text, graphics, logos, icons, and designs — are the exclusive property of inKvest SRL or its licensors and are protected by Belgian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business purposes in accordance with these Terms. No other rights are granted.

You retain ownership of any content you upload or submit to the Service. By submitting content, you grant us a limited licence to use, host, and process that content solely to provide the Service.

08Privacy and Data Protection

We collect and process personal data in connection with your use of the Service, including account data, newsletter subscription data (your email address, browser language and the website that referred you), usage data, and technical information. We also use cookies and similar tracking technologies.

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and is available at www.papegaai.co/legal/privacy-policy. The Privacy Policy explains what data we collect, how we use it, and your rights.

As a company established in Belgium and operating within the European Union, we process personal data in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). You have rights under GDPR including the right to access, rectify, erase, and port your personal data, as well as the right to object to or restrict processing.

To exercise your data protection rights, please contact us at the details provided in Section 14.

09Cookies

The Service uses cookies and similar technologies to enhance your experience, analyse usage, and support certain functionalities. By using the Service, you consent to our use of cookies in accordance with our Cookie Policy.

You may manage or disable cookies through your browser settings or our consent management tool; however, doing so may affect the functionality of the Service.

10Disclaimers and Limitation of Liability

10.1 Availability

We strive to ensure the Service is available at all times but do not guarantee uninterrupted or error-free access. The Service is provided "as is" and "as available" without warranties of any kind, to the extent permitted by applicable law.

10.2 Limitation of Liability

To the fullest extent permitted by applicable law, inKvest SRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service.

Our total liability to you for any claim arising under or in connection with these Terms shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

10.3 Consumer Rights Not Affected

Nothing in this Section limits or excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law. If you are a consumer, your statutory rights remain unaffected.

11Third-Party Services and Links

The Service may integrate with or contain links to third-party services, websites, or tools. We do not control and are not responsible for the content, practices, or policies of any third party. Your use of third-party services is at your own risk and subject to their own terms and conditions.

12Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or for any other legitimate reason, including discontinuation of the Service.

Upon termination, all licences granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination (including intellectual property rights, disclaimers, and limitations of liability) shall continue to apply.

13Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Belgium, without regard to conflict of law principles.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium, except where mandatory consumer protection laws in your country of residence require otherwise.

If you are a consumer resident in the EU, you may also submit a complaint to an alternative dispute resolution body. The European Commission's Online Dispute Resolution (ODR) platform is available at: https://ec.europa.eu/consumers/odr/

14Contact Information

If you have any questions, concerns, or requests regarding these Terms or the Service, please contact us at:

These Terms and Conditions were last updated on 26 October 2026. By using Papegaai, you acknowledge that you have read, understood, and agree to be bound by these Terms.